DEVIANT MISSION & VALUES

Deviant is an inclusive movement community. We do not discriminate against any person based on race, color, national origin, sexual orientation, gender identity, religious background, political affiliation, or physical ability.

Deviant Dance and Fitness Studio is a dynamic and inclusive space where everyday individuals can explore and reclaim their passion for movement, connect with others, and unleash their creativity in a supportive and empowering environment. 

Deviant is committed to catering to the diverse interests and preferences within the community. By offering a wide variety of classes, we ensure that there is something for everyone, regardless of their experience level or background. 

STUDIO ETIQUETTE & CLASS PARTICIPATION
- Lateness:

• There is a 5-minute grace period for lateness. Members will not be allowed to attend the class after this grace period.
• Late-cancellation and no-show fees apply.
• When you are late, you interrupt the flow of a class that has already begun.
• Please try to arrive 5-15 minutes before your class.

- No Outside Shoe Policy:

• We DO NOT allow outside shoes anywhere in the studio.
• Please take your shoes off in the foyer to preserve the cleanliness of our studio.
• If you booked cardio, deconstructed, or twerk, please wear clean sneakers that have not been outside.

- Check-in:

• All participants are required to check in with reception BEFORE heading into class.
• Please do not bring bulky personal items like coats and bags into the studio. Those items should be left in our reception room. 

- Adhering to Class Guidelines: Follow directions provided by the instructor in class. It is important for safety reasons that you do not attempt to execute a skill, specifically in apparatus classes, above your skill level. 

- Modifications: Ask the instructor for modifications if needed to accommodate your abilities. 

- Cell phone usage: Minimize cell phone usage during classes. 

- Proper attire: Wear appropriate clothing that is clean and suitable for exercise. 

- Hygiene practices: Maintain good personal hygiene, including showering after workouts. Avoid using lotions prior to class and refrain from using strong fragrances. For all apparatus classes you will be required to remove all jewelry before using equipment. 

- Feedback: Provide constructive feedback to instructors respectfully. 

STUDIO COMMUNICATION
-  Please see sections 1 - 3 below for Member & Class communication, Harassment and Discrimination, as well as Incident Reporting communication for specific guidelines.

1. Member Account & Class Communication 

• ALL communication needs to be directed to Deviant Member Services through the studio cell phone number (315-276-8657) or via the Deviant Helpdesk email: deviantdancetribe.help@gmail.com. 
• Communications related to class registration, membership, booking, and cancellation should not be executed through staff personal contact information.

a. Memberships:

• Memberships can be paused, up to two months in one year, upon request. The two months can be two separate months or two consecutive months. A 15-day emailed notice is required to pause memberships. 
• Member must provide an emailed notice of cancellations 15 days in advance of the next withdrawal. 

b. Cash Payment Option:

• Members must communicate if they would like to pay their booking fee in cash at the studio. If you have a recurring membership, cash must be paid by the due date to avoid the recurring credit card transaction and to continue booking classes. All clients who elect the cash payment option MUST have a client profile set up and a waiver on file before booking. If you pay by cash for a drop-in, you can pay at the studio, but please note that participation will be based on class availability.  

c. Class Cancellations:

• It is the members' responsibility to cancel or reschedule their classes! Members can cancel and late-cancel independently on the Deviant app without the assistance of the studio. Circumstances where it is acceptable to contact the studio for cancellation include: inclement weather, automobile accidents, and major family emergencies. 

2. Harassment and Discrimination Communication
Members are expected to treat staff and other members with courtesy and kindness. Inclusivity is important. Please be welcoming and respectful to individuals of all fitness levels, abilities and backgrounds. 

Deviant Dance and Fitness Studio prohibits harassment of any kind and will take appropriate and immediate action in response to complaints or knowledge of violations of this policy. For purposes of this policy, harassment is any verbal or physical conduct designed to threaten, intimidate, shame, or exclude any studio member or staff.

The following examples of harassment are intended to be guidelines and are not exclusive when determining whether there has been a violation of this policy:

• Verbal harassment includes comments that are offensive or unwelcome regarding a person's national origin, race, color, religion, age, sex, sexual orientation, pregnancy, appearance, disability, gender identity or expression, political affiliation, marital status or other protected status, including epithets, slurs and negative stereotyping.
• Nonverbal harassment includes the distribution, display, or discussion of any written or graphic material that ridicules, denigrates, insults, belittles, or shows hostility, aversion, or disrespect toward an individual or group because of national origin, race, color, religion, age, gender, sexual orientation, pregnancy, appearance, disability, sexual identity, political affiliation, marital status or other protected status.

Deviant Dance and Fitness Studio reserves the right to acknowledge, investigate, and select resolutions for any reports of harassment or violation of policies that occur at Deviant Dance and Fitness Studio.

3. Incident Reporting

All incident reports will be submitted to Member Services for the purpose of submission privacy, incident tracking, and appropriate response. The Member Services office will have blank copies of each incident report type. Each incident report type and process for submission is listed below. 

- Injury Incident Reports:

If you sustain an injury while attending a Deviant Dance and Fitness Studio class, you will need to submit an Injury Incident Report. Given the nature of some Deviant classes and apparatus, it is important that we monitor all injuries at the studio to ensure that safety is at the forefront of the studio priorities. Accurately tracking and monitoring all injuries will allow the studio to respond if there is a specific need and to check in on you to ensure you are ok in addition to anticipating any needs you may have regarding your membership. 

- Harassment and/or Discrimination Incidents:

As incidents or complaints regarding harassment or discrimination can be highly sensitive, there are two options to submit this type of incident report.  

Option 1: It is preferred that all members utilize Member Services to submit the incident report. If an incident is submitted, privacy will be at the utmost importance in responding to the report. All reports submitted through Member Services will be provided to the Studio Owner in a sealed manila envelope for review and response. 

Option 2: If you are not comfortable with submitting the report through Member Services and would prefer to connect with the Studio Owner directly to submit a report, a PDF version of the report will be made available to submit directly to the Studio Owner via email. The PDF version of the incident report is available on the Deviant Dance Tribe website in the footer.

VIDEOGRAPHY & PRIVACY

- Videos/Photos recorded by Deviant Personnel:

I consent and agree that Deviant Dance Tribe LLC, its employees, or agents have the right to take photographs, videotape, or digital recordings of me and to use these in all media, now or hereafter known, and exclusively to promote Deviant Dance Tribe LLC services. Note: If you prefer not to be included in photographs or recordings taken by staff, please notify your instructor when asked. Please note that Deviant’s Cardio Deconstructed class on Sundays is recorded consistently each week and is utilized on the app for unlimited members to view. Members will have the opportunity to opt out of this video. 

- Videos/Photos recorded by Deviant Members:

Deviant Members often like to record themselves. Member progress and growth should be celebrated and shared socially. At the same time, we want to be mindful of the privacy of all members. If you record yourself in class, you must receive permission from those around you that would appear in your video. If a member violates your privacy, please communicate with Member Services if you wish to report the incident officially. 

INTELLECTUAL PROPERTY

I understand that all of the choreography, instructional techniques, as well as the class structure contained within these programs, have been created expressly for Deviant Dance Tribe LLC, and fall under copyright/trademark laws as intellectual property, and may not be resold or bartered for material gain or material profit of any kind without express written permission and fair compensation to Deviant Dance Tribe LLC.

CONFLICT OF INTEREST

Do not solicit for other studios and/or organizations to other members while at the Deviant Dance and Fitness Studio.

SAFETY

- Equipment Set up/Break down:  Prior to class and at the end of class, members should not be present inside the studio space while an instructor is setting up or breaking down apparatus required for class use. This is an important safety measure and must be adhered to by all members. 

- Equipment usage: Use equipment correctly and as instructed; return it to its designated place, and report any damage. 

- Safety awareness: Inform the instructor if you have any medical conditions that may impact your workout. Follow instructors’ directions and feedback regarding equipment usage to maintain safety.  

- First Aid: If you sustain an injury while at the studio, please report it immediately to your instructor. Deviant has first aid supplies available in the Studio Space and in the Member Services office. More serious injuries will require an incident report to be completed.