Cancellation Policy

DEVIANT ACOUNT All members must have a Deviant account created before booking a studio class. Create an account by entering basic profile information, like your name and e-mail, and a password. All members are required to sign a waiver of liability & code of conduct form before attending a class. Credit card information is required for booking in advance. All charges incur a 3% processing fee. MEMBERSHIPS & CLASS PACKS Memberships: Memberships are good for any Deviant class offering. Exceptions include Spotlight classes by outside instructors, special & social events, and performances. Memberships begin on the date of purchase and renew on the same date every month until cancelled. Memberships recur at the same rate for the life of the membership. Memberships can be paused for up to 2 months/year, e-mail the studio (deviantdancetribe.help@gmail.com) 15 days before your pause date to hold your membership. Your hold date does not have to coincide with your renewal charge. Most Membership holds result in a shift in the recurring charge date after the hold is removed. Memberships can be cancelled at any time, e-mail the studio (deviantdancetribe.help@gmail.com) to cancel 15 days before the membership renewal date. Any cancellation inquiries that we get without 15 days' notice will be cancelled the following month. It is the member’s responsibility to keep their account and billing information current. if your payment fails, you will receive an email informing you of the failed payment. If, after 20 days, you do not update your billing information, your membership will be cancelled, and your balance will be forwarded to collections for payment. For accounts left in default, a 1099-C form will be sent to indicate the cancellation of debt. Members who receive a 1099-C form will have to report the amount of cancelled debt on their tax return as taxable income. Class Packs: One-time purchase Expire after 3 months Cash payments All payments made with a credit card incur a 3% processing fee. Cash payments can be arranged to avoid this fee. Drop-in (45-55 min) - CASH $22 | CC $22.66 Drop-in (60-75 min) - CASH $27 | CC $27.81 Combo 5 Pack - CASH $100 | CC $103 Combo 10 Pack - CASH $180 | CC $185.40 Dabbler - CASH $99 | CC $101.97 Unlimited - CASH $144 | CC $148.32 BOOKING & WAITLIST All members are required to book their spot in class regardless of membership status. When a class is full, you’ll be given the option of joining the waitlist. Members do ca