Pole Level 1 & 2

Cancellation Policy

Cancellation Policy: If you cancel within our 4-hour cancellation window using a package, your class will automatically be credited to your account. If you paid the drop-in rate, a credit will automatically be applied to your account for future bookings. If you do not want a credit and would prefer a refund, you must contact the studio to receive a refund. Early Cancellation: Members have up to 4 hours before class starts to cancel or reschedule their booking (through their account in the Deviant app or our website) without penalty. Late Cancellations: If you cancel the class booking less than 4 hours before class, the following applies: Unlimited members will incur a $10 penalty for unlimited members. Class Pack members will lose a class Drop-in members will be charged for the missed class. No-Show Policy: If you don't cancel your booking (through the Deviant app or site) and then don't show up, you will be penalized for your absence: Unlimited members will incur a $15 penalty. Class Pack: You will lose that class credit. Drop-Ins: You are still responsible for the cost of the class. Credit card information is required for all bookings. All charges incur a 3% processing fee. All members are required to book their spot in class regardless of membership status. When a class is full, you’ll be given the option of joining the waitlist. Waitlist Information:  When a class is full, you’ll be given the option of joining the waitlist. Members do cancel, so many waitlisted members get promoted into the class. All waitlisted members will be notified when a space opens. Promotion into the class is first come first serve.  If you can no longer commit to taking the class, you should remove your name from the waitlist. If you add your name to the waitlist, you should be prepared to take a class. Automatic addition to class still adheres to our cancellation policy.