Cancellation & No-Show Policy

 

OUR CANCELLATION POLICY AS CHANGED!!!

Cancellation policy:

  • We have expanded our cancellation window! Members now have  up to 4-hours prior to class to cancel or reschedule their booking without penalty.

  • Late cancelations, less than 4-hours before class incur a $10 penalty, regardless of membership status.

  • It is the members responsibility to cancel or reschedule their class! Members can cancel and late-cancel independently on the Deviant app without the assistance of the studio.

 

No Show Policy:

When you book class and don’t show up, it prevents someone on the waitlist from attending and it’s rude. If you don't cancel or late-cancel your booking and then don't show up, you will be charged for the class and penalized for your absence, 

  • No shows will incur a $20 penalty, regardless of membership status.

Cancelations made by studio:

Our studio has the right to cancel class for any reason.

For example, low attendance of less than 3 participants, illness, and bad weather may all result in a class being cancelled. In terms of weather, our studio follows the FM school district schedule. If school is cancelled or delayed in FM, our morning classes are cancelled.