Cancellation & No-Show Policy
OUR CANCELLATION POLICY AS CHANGED!!!
We have expanded our cancellation window! Members now have up to 4-hours prior to class to cancel or reschedule their booking without penalty.
Late cancelations, less than 4-hours before class incur a $10 penalty, regardless of membership status.
It is the members responsibility to cancel or reschedule their class! Members can cancel and late-cancel independently on the Deviant app without the assistance of the studio.
No Show Policy:
When you book class and don’t show up, it prevents someone on the waitlist from attending and it’s rude. If you don't cancel or late-cancel your booking and then don't show up, you will be charged for the class and penalized for your absence,
No shows will incur a $20 penalty, regardless of membership status.
Cancelations made by studio:
Our studio has the right to cancel class for any reason.
For example, low attendance of less than 3 participants, illness, and bad weather may all result in a class being cancelled. In terms of weather, our studio follows the FM school district schedule. If school is cancelled or delayed in FM, our morning classes are cancelled.